When you travel with IZY, the My Thalys World programme unfortunately does not apply. As a result, you will not collect Miles for your IZY journeys. You may not use your My Thalys World Miles to travel on IZY trains, either.
IZY trains are subject to compulsory reservations for all available seats. Due to the high occupancy rates of these trains, it is unfortunately not possible to offer flexible access to Thalys customers, including My Thalys World members.
Thanks to the high frequency of Thalys trains, My Thalys World customers are likely to find a Thalys train at the time that suits them while benefiting from the various services included in their ticket.
Unfortunately, an IZY ticket does not allow you take a Thalys train. If you have missed your train, your ticket is no longer valid.